Reporting To: Non Maximum Demand Metering Lead
Date posted: 2018-01-05
Deadline: 12th jan 2018
Location: Lagos
Role Purpose
Will be responsible for assisting NMD metering lead in the overall management customer meters in the respective Business Units
Responsibilities
Investigation of customer metering complaints assigned and providing technical comments on various investigations.
Resolve all technical and non-technical issues relating to the customer metering/complaint within 72 hours of escalation
Ensure meter installation/commissioning/maintenance targets are met
Overall responsibility and control for the quality of metering infrastructure supervised/assigned
Periodic customer meter re-certification and validation for energy accuracy
Daily Activity reporting
Ensure technical and commercial feasibility checks and customer account number authentication
Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs
Carrying out all other functions as designated in line with achieving the departmental objectives.
Minimum qualifications
This role requires a first degree in Electrical Engineering
Requires between 0 - 3 years relevant work experience
Technical Competencies
Good knowledge of NMD customer metering
Familiarity with the various types of electricity metering infrastructure
Good knowledge of the electricity supply chain value system
Knowledge of the electricity regulatory codes and requirements
Customer Orientation
Planning and Organizing
Team work
Behavioral Competencies
Discipline & Integrity
Communication skills.
Attention to detail.
Ability to influence others
Good Intuitive and observatory skills
Good Listening and questioning skills
Interested and qualiied?